Important Notice: Registration System Updates and Instructions

We want to inform you about some current issues with our registration system and provide guidance to ensure a smooth experience:

1. Dropping a Class After Enrolling:

   • To request a drop after enrolling, please select the beginning of the term date as the drop date. We understand this is not intuitive, and apologize for the inconvenience. Please see screenshot included.

2. Class Visibility During Registration Periods:

   • When Registration is OFF:
     • Families can log in or out to view all current fall classes.
   • When Registration is ON for Staff and Faculty between Tuesday, July 16 & 17 AND for Returning Families between Thursday, July 17 – Sunday, July 21:
     • Families will not be able to search for classes while logged in until their designated registration period.
     • Example: On Tuesday, staff and faculty will see classes when logged in because they have a keyword allowing them to register. However, a returning family will see no classes when logged in until Thursday, when their registration period begins.
     • Note: If families log out, they will still be able to see all classes and use all filters.

This issue will only persist until July 22, when registration opens to everyone.

Thank you for your understanding and cooperation. If you have any questions or need assistance, please contact us at office@villagehome.org.