FAQ

Is Village Home an open campus?

Yes, learners and their families come and go during hours of operation because everyone has a unique schedule. Village Home is an Open Campus that runs three, 10-week terms between September and June.

We love having parents on campus!

An adult family member is typically welcome in the classroom and may participate in class activities with their children (in a few cases relating to supplies, adults who participate might need to pay a small fee). An adult attending class is expected to not be disruptive and adults should avoid chatting together or using cell phones during class.  

If families do not wish to attend classes with their learners, there are also family-friendly designated spaces to hang out spaces on campuses. Please note the following guidelines:

  • Under Age 5: A grownup must remain on campus at all times.
  • Ages 8 and Under: We recommend having an adult on campus to assist with class transitions.
  • Under Age 13: Learners must be in classes or transitioning to their next class. If they have any gaps between their classes during the day, they need to be supervised by an adult when not in class.
  • Ages 13 and Over: Learners can be on campus without adult supervision if they adhere to our learner promises.

Age Exception Guidelines
At Village Home, we strive to create a learning environment that is both inclusive and conducive to the needs of all our students. While our classes are designed for specific age ranges, we understand that exceptions may be necessary in certain cases. We normally consider age requests for learners within a year of the stated age range if there is an available space in the class. Below are the guidelines we use  in partnership with the instructors when families request an age exception for their child(ren):

  • Academic Readiness
    For classes requiring academic skills, we will consult with the instructor on a case-by-case basis to determine if an exception is appropriate. We may also reach out to the family for additional information to make an informed decision.
  • Social Readiness
    Learners should be able to interact positively with peers in the designated age range. We assess their ability to integrate and contribute to the class environment.
  • Emotional Maturity
    Learners must be capable of handling the class content and structure emotionally. This ensures that they can participate fully and benefit from the class.
 
A Note to Families
We encourage families to consider the benefits of their learners being in classes where they are sometimes among the younger participants and sometimes among the older ones. While many of our learners are excited to join classes with older peers, we also see tremendous growth in learners who are the oldest in their classes. These students often have the opportunity to act as peer mentors, which can be a valuable experience. Please keep this in mind when considering age exception requests.If you believe your child qualifies for an age exception, please request through our registration system iClassPro to initiate the assessment process. We look forward to working with you to ensure a positive and enriching experience for your child at Village Home.
 
2024-25 Age Exception Request Schedule:
 
  • Fall term requests will be processed from August 1 – September 13, 2024
  • Winter term requests will be processed from November 4, 2024 – January 10, 2025
  • Spring term requests will be processed from March 3 – April 4, 2025
Classes vs. Clubs:
  • Classes: Led by paid instructors, focusing on specific topics and skills.
  • Clubs: Facilitated by an adult, offering a more casual, social learning environment.

Adding a Class After the Term Start:

You may add classes through the end of week one of each term. Mid-term enrollment is not allowed. Simply shop for the class you wish to add just like you did during the registration period and go through the cart process.

Dropping a Class After Enrolling:

Classes dropped before the start of the term to receive a full refund. Classes dropped in the first week of the term will receive a change fee of $10/class unit, $5/club will be withheld from the returned tuition. After the end of the first week of the term, the tuition is due in full. Any dropped classes will be removed from the learner’s schedule, but there will be no adjustment to tuition. 

Drop requests may be made online in the registration portal – go to My Account, then click the “Enrollments” link inside each student box to view enrollments for that student and submit drop requests.

To request a drop after enrolling, but before the term has started, please select the beginning of the term date as the drop date. We understand this is not intuitive, and apologize for the inconvenience. Please see screenshot included.

If you have questions about adding or dropping classes, please call the office at 503-597-9100 or email registrar@villagehome.org.

When a class is full, learners within the defined age range may be added to the waitlist. If a space becomes available for the class, you will be notified by email and you will need to reply promptly at that time in order to complete your enrollment. Sometimes a class fills from requests made in a registration group before yours (continuing enrollments or an earlier registration group). No charge is made if you are waitlisted for a class.

NOTE: Learners within the defined age range on waitlists are accommodated in order of when they were added to the waitlist. Learners outside the defined age range requesting an age exception will NOT be added to a waitlist. 

Payment Policy

Village Home now offers eCheck as a payment option.  This option reduces the credit card processing fees and allows us to keep our classes more affordable for our families.  In addition to this new payment plan, we are now requiring all family accounts to have a credit card or bank account on file for easy auto payments according to the payment plan that is selected. Cash payments will need to be made prior to the due date to avoid automatic processing.

Village Home offers three payment plans for our families attending Choices classes as well as three payment plans for our families enrolled in our Rivers Day Program.  The plan that best fits your family’s needs should be selected at the time of registration.  

CHOICES

  1. Payment in full – This option will automatically charge the credit card or bank account on file for the full account balance on the following dates:
    1. Fall Term – August 5, 2024
    2. Winter Term – January 5, 2024
    3. Spring Term – April 5, 2025
  2. Payment in thirds – This option splits each charge into three equal installments. The credit card or bank account on file will be charged for each installment on the following dates:
    1. Fall Term – August 5, 2024, September 5, 2024, October 5, 2024
    2. Winter Term – January 5, 2025, February 5, 2025, March 5, 2025
    3. Spring Term –  April 5, 2025, May 5, 2025, June 5, 2025
  3. Charter Payment – This option allows for our families who receive Charter School funding to extend the due date until Charter funds are available to them.  Charter payments and any remaining balances are due on the following dates:
    1. Fall Term – October 5, 2024
    2. Winter Term – February 5, 2025
    3. Spring Term – May 5, 2025

RIVERS DAY PROGRAM

  1. Payment in full – This option will automatically charge the credit card or bank account on file for the full tuition amount on August 5, 2024.
  2. Payment in thirds – This option splits the full year tuition amount into three equal installments.  The credit card or bank account on file will be charged for each installment on the following dates:
    1. August 5, 2024
    2. December 5, 2024
    3. March 5, 2025
  3. Monthly installment plan – This option splits the full year tuition into nine equal installments.  The credit card or bank account on file will be charged for each installment on the following dates:
    1. August 5, 2024
    2. October 5, 2024
    3. November 5, 2024
    4. December 5, 2024
    5. January 5, 2025
    6. February 5, 2025
    7. March 5, 2025
    8. April 5, 2025
    9. May 5, 2025

Payments for registrations outside of the Choices or Rivers program are due at the time of registration.  

Note: 

Accounts with an outstanding balance will not be eligible to register for future terms or other offerings.

For Choices, if you select the 3-payment option after one of the payment deadlines (e.g., registering for a class on August 15 for the fall term), the payment previously due (e.g., August 5) will be charged upon registration.

For Rivers, if you join after the academic year has begun, your total amount will be prorated based on the number of days your learner(s) participates. Your payments will then start on the next scheduled payment date, depending on the payment plan you selected.

Refund Policy

Choices Class

  • Full refund if class is dropped on or before the first Friday of the term
  • No refund for classes dropped after the drop period (1st week of classes)

Rivers Day Program

  • Prorated tuition refund with 30 day cancellation notice
  • No refund for $150 deposit fee

Camps

  • Full refund if canceled 30 days or more before the start of the camp
  • 50% refund if canceled two weeks before the start of the camp
  • No refund if canceled less than two weeks before the start of the camp

Workshops

  • No refund if canceled within 24 hours of the start of the program

Refunds are not offered for field trips, competitions and family or community events. 

Yes! At Village Home, we are committed to supporting our families by offering financial aid each year. These funds are based on financial need. Please note that self-selective aid is no longer available, and proof of income is required to apply. We use the Oregon Expanded Income Guideline to determine eligibility based on gross income, ensuring consistency with other similar programs.

Application Process:

  • When to Apply: Families can begin applying for financial assistance in June each year and must reapply annually.
  • Review Dates: Applications will be reviewed starting July 15th, with all funds awarded at that time. Applications received after July 15th will be considered for awards if funds remain available.
  • Ongoing Review: Village Home will continue to review applications before each term and award funds as they become available.

Choice Classes:

  • Each qualifying learner will receive a $175 award per term to use for classes, clubs, and student social activities.
  • Funds cannot be used for retreats, overnight events, or competition fees.
  • To receive these funds, the learner must be currently enrolled in classes, and the family account must be in good standing.

Rivers Program:

  • Each qualifying learner will receive a 20% discount on tuition, applicable to the family’s payment plan.
  • To receive this discount, the family account must be in good standing.

 

We are here to support your educational journey and ensure you have access to the resources you need!

Click here to complete the Financial Aid Application.

Volunteers are enthusiastically welcomed, but there is no requirement for volunteering.  If you are interested in volunteering, please contact the office at volunteer@villagehome.org or call 503-597-9100; our volunteers help us thrive as an organization and we are passionate about the co-created community that develops when we combine our time and talents.

While Village Home is not a full-day program and does not include a designated lunch period, we recognize that children often need to eat at frequent intervals. We provide a fifteen-minute break between classes for learners to enjoy their snacks or lunch. Learners can eat in the lounge, hallways, or outside between classes.

To avoid mess, distraction, and potential allergen exposure, eating during class is not permitted unless food is part of the classroom experience. If your child needs to eat in class for documented medical reasons, please inform the office and the instructor so we can make an exception.

Water and other beverages with a lid are allowed in the classroom at any time. Thank you for helping us maintain a clean and focused learning environment!

Village Home office staff will have access to your information and it will only be used as part of regular business in providing programs and services to our community. We will not sell or share your personal information with any other agency, organization, business, or individual.

We hire instructors who love learning as much as our learners do. They propose the classes they are excited about teaching, so there is a spark of engagement in our classes. Our faculty are an impressive bunch — read about them here.

Yes, faculty and staff are background checked for your learner’s safety.

No, Village Home classes are not-for-credit. If transferring to a traditional school, please note, academic work at Village Home will not transfer in most cases.

No, Village Home learners are not graded or tested, so we can focus on learning together. However, in “Homework Required” classes, teachers do review student work, and provide input when appropriate. Feedback is designed for the learner’s benefit. In some cases, the learner can define the style of feedback they would like to receive.

Instructors take attendance in class, but if your learner is absent from class, we do not notify you. 

We encourage you to communicate with your instructors regularly. To reach your instructor, email using the format is firstname.lastname@villagehome.org. Please be sure to read your emails from your child’s teacher.

We value learning together, and try to minimize homework, but sometimes homework is necessary to keep learning flowing between classes. Homework is rarely assigned in any classes prior to middle school. Some classes for ages 11 and up  include homework. If you want to sign up for a “homework” class, be sure that you (as the primary educator) are committed to helping your learner follow through with their homework commitment between class sessions. Homework is not busy work, and there is no punishment for not doing homework.  Homework may include reading, research, watching a video, writing, practicing a skill, or working on projects. Homework loads vary from 10 minutes to 1 hour per classroom hour. If a student does not routinely complete homework (lack of participation), the teacher may suggest they try a different class.

Siblings who are not enrolled in a class may be present with their designated adult if space allows, but they cannot participate in class activities. If non-enrolled siblings become distracting, the adult may be asked to take them out of the classroom.

Yes! Our campus has WiFi. The password is posted around campus and is available upon request at the office.

Registration and Family Account questions: registrar@villagehome.org

Campus questions: 503-597-9100, or office@villagehome.org

Rivers Day Program questions: rivers@villagehome.org

Beaverton Campus (503) 597-9100
Monday to Friday 9:30 AM to 4:00 PM
office@villagehome.org

DUE TO LIMITED STAFFING, DURING BREAKS OUR OFFICE HOURS VARY. PLEASE EMAIL office@villagehome.org WITH QUESTIONS OR REQUESTS.

Village Home typically follows the Beaverton School District Inclement Weather delays/closings. If the district is closed due to inclement weather, Village Home is also closed. If the district posts a two-hour delay, will we begin classes at 10:45am. Please see www.villagehome.org for notifications of closures due to inclement weather. Village Home does not hold make-up days.

Important Notice: Registration System Updates and Instructions

We want to inform you about some current issues with our registration system and provide guidance to ensure a smooth experience:

  1. Dropping a Class After Enrolling:

    • To request a drop after enrolling, please select the beginning of the term date as the drop date. We understand this is not intuitive, and apologize for the inconvenience. Please see screenshot included.
  2. Class Visibility During Registration Periods:

    • When Registration is OFF:
      • Families can log in or out to view all current fall classes.
    • When Registration is ON for Staff and Faculty between Tuesday, July 16 & 17 AND for Returning Families between Thursday, July 17 – Sunday, July 21:
      • Families will not be able to search for classes while logged in until their designated registration period.
      • Example: On Tuesday, staff and faculty will see classes when logged in because they have a keyword allowing them to register. However, a returning family will see no classes when logged in until Thursday, when their registration period begins.
      • Note: If families log out, they will still be able to see all classes and use all filters.

This issue will only persist until July 22, when registration opens to everyone.

Thank you for your understanding and cooperation. If you have any questions or need assistance, please contact us at office@villagehome.org.